[2019 STAR BUY] Japan Yoshihama Abalones / Kippin Abalones/ New Zealand Abalones / Australia Abalone
1675 items sold
7.10

Emperor Brand[2019 STAR BUY] Japan Yoshihama Abalones / Kippin Abalones/ New Zealand Abalones / Australia Abalone


Customer who recommended this item
4359
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Shipping fee is free when purchasing above € 117,70 in a cart.
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Notice

Subject Register Date
Evouchers Validity Period - 21 Days Seller May 23, 2017
Expired Evouchers Seller Feb 07, 2017
Combine Shipping & Tips To You Seller Jul 05, 2016
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Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description STAR BUY! Japan Yoshihama Abalones / Kippin Abalones/ New Zealand Abalones / Australia Abalone
BOOKMARK 1 2 3 4 5 6 7

Photo Review (1,898)

Show My List

Customer Review (4,621)

Customer Review board
Rating Feedback Date Written by
Netural Jan 24, 2019 eli***
Highly Recommend Jan 24, 2019 ser***
Highly Recommend Jan 23, 2019 squ***
Highly Recommend Jan 23, 2019 sng***
Highly Recommend Jan 23, 2019 chi***
Recommend Jan 22, 2019 gra***
Highly Recommend Jan 22, 2019 Fon***
Highly Recommend Jan 21, 2019 tan***
Recommend Jan 21, 2019 daf***
Highly Recommend Jan 20, 2019 dsa***

Item Q&A(550)

Status
Question & Answer
  • Notice

    Evouchers Validity Period - 21 Days

    Dear Customers,

    Effective Jan 2017, all our evouchers validity period is 21 days. There will be strictly no extension of expired e-voucher tickets. Please kindly check the validity period of the e-vouchers before making your purchase.

    Refunds will not be applicable for expired evouchers.

    Thank you.


    Emperor Brand
  • Notice

    Expired Evouchers

    Dear Customers,

    Starting 7 Feb 2017, there will be strictly no extension of expired e-voucher tickets. Please kindly check the validity period of the e-vouchers before making your purchase.

    Refunds will not be applicable for expired evouchers.

    Thank you.


    Emperor Brand
  • Notice

    Combine Shipping & Tips To You

    - Please ensure that your FULL address, unit number postal code and contact number(s) MUST be clearly provided upon making your order.
    To combine your order under the same shipping, please ensure that to select the same shipping mode eg Qxpress for all item before add item to cart
    Example
    1st item Shipping rate Qxpress
    2nd item Shipping rate Qxpress
    3rd item Shipping rate Qxpress
    4th item Shipping rate Qxpress
    5th item Shipping rate Qxpress
    -Qxpress is NOT OBLIGATED to call before arrival.


    Only one time shipping fee will be incur for purchase below $150 for all item under same Shipping rate and enjoy FREE delivery for purchase above $150
    We seek your understanding for our continued dedication to make your online purchase experience with us a most pleasant one.
    Emperor Brand
  • Notice

    Return & Exchange Policy (Food category)

    - Submission of claims -
    Any return of exchange of items in unopen condition will be applicable within 7 days upon receiving of the item

    - Any shortage of item or wrong item received -
    a)Provide picture of the item contents within the parcel package
    b)Shipping fee will be incurred from seller end.

    - Expired item -
    Produce foul smell or having visible deterioration of the item.
    Provide picture of the deteriorating part of the item.
    Shipping fee will be incurred from seller end.

    - How to submit return or exchange from the buyer's end? -
    Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'

    - Refund due to buyer long absence will not be accepted and will be submitted to Qoo10 for blacklist.

    We will assess the claim issue with the provided picture and inform on the progress.
    Emperor Brand
  • Answered
    Question
    hcg******* 2019-01-16
    Answer
    Dear Customer,

    The expiry date is 7/2021.

    Thank you.
    Emperor Brand 2019-01-16
  • Answered
    Question
    joy******* 2019-01-12
    Answer
    Dear Customer,

    We are sold out on 14 to 16H at the moment.

    Thank you.
    Emperor Brand 2019-01-14
    Question
    When will there be restock?
    Answer
    Dear Customer,

    We are sorry that this stock has fully sold out and will not restock.

    Thank you.
  • Answered
    Question
    lin******* 2019-01-11
    Answer
    Dear Customer,

    Kindly ensure you change the default delivery option to Store Pickup before you choose pick up location at the drop down box.

    Please find attached the selection to choose.

    Thank you.
    Emperor Brand 2019-01-11
    Question
    Yes i did. But when i go to check out, there is still a shipping charge. I think there might be some systems error.
    Thank you
    Answer
    Dear Customer,

    Another thing that you might want to check is whether all the items in your cart are selecting the same delivery mode. As long one of the item select delivery, delivery charge will be applicable.

    Thank you.
  • Answered
    Question
    ire******* 2019-01-10
    Answer
    Dear Customer,

    Which Taiwan Abalone that you refer to ? Taiwan Orignal Flavour or just Taiwan Abalone ?

    Thank you.

    Emperor Brand 2019-01-10
  • Answered
    Question
    ivi******* 2019-01-10
    Answer
    Dear Customer,

    Kindly ensure Store Pickup selection is being selected at the top of the listing before you select pick up locatioin at the drop down box.

    Selection of pick up location will not determine your mode of delivery.

    Thank you.
    Emperor Brand 2019-01-10
    Question
    Is alr selected self collection at Chinatown top of the list but still charge for delivery..
    Answer
    Dear Customer,

    You must choose Store Pick up on the top of the listing as by default it is Qxpress Delivery. The selection of pick up location at Chinatown Point will not determine the delivery option.

    Please see attached sample.

    Thank you.
  • Answered
    Question
    loh******* 2019-01-08
    Answer
    Dear Customer,

    We are sorry that we do not take images for both these products at this moment. The estimated size of 10H 80gm will be like a size of a table spoon while the 16H 80gm will be in between size of $1 coin to size of a table spoon.

    We do not have stock for 6H 60gm for the moment.

    Thank you.
    Emperor Brand 2019-01-08
  • Answered
    Question
    pau******* 2019-01-06
    Answer
    Dear Customer,

    Our Chinatown Point branch is located at #B1-07 in the Chinatow Point Shopping Mall, same level at the NTUC Fairprice.

    Thank you.
    Emperor Brand 2019-01-07
  • Answered
    Question
    mil******* 2019-01-06
    Answer
    Dear Customer,

    Do contact the branch directly to reserve order before you go down for collection.

    Thank you.
    Emperor Brand 2019-01-07
Ask Question
Address
MORNINGSTAR CENTRE 12 NEW INDUSTRIAL ROAD #03-01
Available during
MON~FRI : 10:00am ~6:00pm SAT : 10:00am ~ 1:00pm SUN, Holiday : day off

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Policy & Notice
How to Return/Exchange