❤Wrinkle Improvement❤Brightening❤ SNP Gold Collagen Sleeping Pack❤Diamond Water Sleeping Pack❤
37 items sold
7.8

SNP❤Wrinkle Improvement❤Brightening❤ SNP Gold Collagen Sleeping Pack❤Diamond Water Sleeping Pack❤


Customer who recommended this item
285
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Manufacturer/
Place of origin
cosrx / KOREA Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Others)
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Photo Review (169)

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Customer Review (137)

Customer Review board
Rating Feedback Date Written by
Recommend Jan 17, 2019 joa***
Highly Recommend Jan 10, 2019 wil***
Highly Recommend Jan 08, 2019 eve***
Highly Recommend Jan 02, 2019 pru***
Highly Recommend Jan 02, 2019 wen***
Highly Recommend Dec 28, 2018 sus***
Highly Recommend Dec 22, 2018 car***
Highly Recommend Dec 22, 2018 eun***
Highly Recommend Dec 19, 2018 ycl***
Highly Recommend Dec 19, 2018 jos***

Item Q&A(26)

Status
Question & Answer
  • FAQ

    1. What’s your refund/return policy?

    Returns / item exchanges will not be processed.
    SNP
  • FAQ

    2. What do I do if I receive a damaged or defective item?

    If you have received a damage item, please contact us VIA WATSAPP at +65 8425 5525 within 7 days upon receipt of the item. Please attach pictures of the said item and a description of the trouble you are experiencing with it. We would be happy to assist you
    SNP
  • FAQ

    3. What do I do if I received the wrong item or package?

    This rarely happens but in the unlikely event that you have received the wrong item or package, please contact us VIA WATSAPP at +65 8425 552 and we would love to get your right purchase to your doorstep immediately!
    SNP
  • FAQ

    4. Do you offer special promos?

    Awesome news: our merchants offer special (and even exclusive!) promos from time to time so make sure watch out for those.
    SNP
  • Answered
    Question
    ale******* 2018-12-23
    Answer
    For Diamond Sleeping Pack
    -Purified water, glycerin, butylene glycol, PEG-240 / HCI copolymer Bis-decyltetradeceth-20 ether, phenoxyethanol, fructan, dimethicone, clophenethine,
    Allantoin, fragrances, hydrolyzed collagen (750 ppm), ethylhexyl glycerin, adenosine, synthetic fluorofluorescent, hydrolized keratin, elastin,
    Sodium dichromate, ditallow sodium dithiophosphate, titanium dioxide, chrysanthemum extract, gardenia extract, centilla extract, biosaccharide-1, sodium hyaluronate,
    Gold (20 ppm), tin oxide
    And for Birds Nest Sleeping Pack,
    Purified water, butylene glycol, glycerin, cyclopentasiloxane, trehalose, glyceryl stearate,
    Dimethicone, phage-100 stearate, ammonium acryloyldimethyltaurate / Vpicopolymer,
    Cetearyl alcohol, cyclohexasiloxane, dimethicone, phenoxyethanol, clophenethine,
    Dimethicone / vinyl dimethicone crosspolymer, caprylic glycol, carbomer, ethylhexyl glycerin,
    Tromethamine, fragrance, tocopheryl acetate, 1,2-hexanediol, disodium iodide, gold nest extract (1250 p
    SNP 2018-12-26
  • Answered
    Question
    eil******* 2018-12-16
    Answer
    Dear Customer,

    Thank you for your interest in SNP product.
    1) Consider Gold Collagen Sleeping Pack as a last step.It is best to use after all skin cares before you go to bed.
    2) You may use SNP Sleeping Pack daily, our Renewed products are designed to use everyday,

    Feel free to Whatsapp us at 8425 5525 if you need further assistance.
    Thank you for shopping with SNP!
    Regards,
    SNP
    (Note: QPOST inquiry takes 24h-48h,within working hours to reply)
    SNP 2018-12-18
  • Answered
    Question
    ter******* 2018-12-11
    Answer
    Dear Customer,

    Thank you for your interest in SNP product. We promise we will provide better promotions in the future, please look out for us. Thanks again !
    Feel free to Whatsapp us at 8425 5525 if you need further assistance.
    Thank you for shopping with SNP!
    Regards,
    SNP
    (Note: QPOST inquiry takes 24h-48h,within working hours to reply)
    SNP 2018-12-13
  • Unanswered
    Question
    jes******* 2018-12-04
  • Answered
    Question
    bob******* 2018-12-04
    Answer
    Dear Customer,

    Deliveries are being delayed due to large amount of orders. Some customers status automatically changes to Delivered status but products are still being delivered. I apologies again for the delay and will make sure you will receive your orders eventually.

    Feel free to Whatsapp us at 8425 5525 if you need further assistance.
    Thank you for shopping with SNP!
    Regards,
    SNP
    (Note: QPOST inquiry takes 24h-48h,within working hours to reply)
    SNP 2018-12-04
  • Unanswered
    Question
    jas******* 2018-12-03
    Answer
    Dear Customer, We are sorry that deliveries are being delayed due to large amount of orders, customers are receiving products much later than usual. I apologies again and will make sure you will receive your orders eventually. Feel free to Whatsapp us at 8425 5525 if you need further assistance. Thank you for shopping with SNP! Regards, SNP (Note: QPOST inquiry takes 24h-48h,within working hours to reply)
    SNP 2018-12-03
    Question
    So how to resolve now?
  • Answered
    Question
    dia******* 2018-11-30
    Answer
    Dear Customer,

    Thank you for your interest in SNP product. Gold Collagen has the best effect on wrinkle improvement

    Feel free to Whatsapp us at 8425 5525 if you need further assistance.
    Thank you for shopping with SNP!
    Regards,
    SNP
    (Note: QPOST inquiry takes 24h-48h,within working hours to reply)
    SNP 2018-11-30
  • Answered
    Question
    mag******* 2018-11-27
    Answer
    Dear Customer,

    We ship out our products within 24-48 hours after the order. Duration of delivery might vary due to Singpost's status, usally takes 5-7days, longer when has too much orders to handle. Please contact us back if you still haven't received your order within few days. Thank you for your patience.
    Have a blessed day ahead!
    Feel free to WATSAPP us at 8425 5525 should you need further assistance.
    Thank you for shopping with SNP BY COCOMO!
    Regards,
    SNP BY COCOMO
    (Note: QPOST inquiry takes 24h-48h,within working hours to reply)
    SNP 2018-11-28
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