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[TUNGLOK] Prawn and Pork Siew Mai 鲜虾猪肉烧卖 (48 Pcs)
206 items sold
14.9

Tunglok[TUNGLOK] Prawn and Pork Siew Mai 鲜虾猪肉烧卖 (48 Pcs)

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Customer who recommended this item
1482
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Shipping fee is free when purchasing above € 52,30 in a cart.
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Notice

Subject Register Date
[21 JAN - 19 FEB] Only Seller Delivery Seller Jan 09, 2019
Frozen products Seller Apr 09, 2018
[Home Delivery] Things to take note! Seller Jan 09, 2018
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Manufacturer/
Place of origin
Singapore Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (791)

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Customer Review (1,286)

Customer Review board
Rating Feedback Date Written by
Recommend Jan 23, 2019 hoc***
Not Recommend Jan 23, 2019 abc***
Recommend Jan 22, 2019 Wxw***
Highly Recommend Jan 22, 2019 tan***
Highly Recommend Jan 22, 2019 jen***
Highly Recommend Jan 21, 2019 kke***
Highly Recommend Jan 20, 2019 dol***
Highly Recommend Jan 20, 2019 gla***
Highly Recommend Jan 20, 2019 lam***
Highly Recommend Jan 20, 2019 lor***

Item Q&A(71)

Status
Question & Answer
  • Notice

    [21 JAN - 19 FEB] Only Seller Delivery

    Dear valued customers,

    Please be note that from 21 January till 19 February 2019, only Seller Delivery will be available for delivery.
    There will be no delivery from 4 to 6 February 2019.

    We wish you have a prosperity Chinese New Year in advance!
    Tung Lok
  • Notice

    Frozen products

    Dear valued customer,

    Please note that all our products are frozen and require heating up before consumption.
    Recommended cooking methods are stated on the packaging itself, please refer to that.

    Thank you.
    Tung Lok
  • Notice

    [Home Delivery] Things to take note!

    Please kindly take note of the followings after placing your orders:

    1. Any changes to the delivery address, please contact us at least 3 working days before the delivery date that you have chosen previously.
    2. Delivery fee is charged once the purchase (per cart) does not exceed $80. No delivery fee will be refunded if customers wish to combine their purchases from 2 carts into 1 delivery.
    3. Customers have to ensure someone will be available to receive the items and store it in freezer immediately. There will be no second delivery and customers are required to collect from our designated outlets after arrangement.
    Tung Lok
  • Notice

    No more Store Pickup option

    Please be informed that we currently do not offer any store pickup on Qoo10.
    Alternatively, you may choose to visit our website, http://www.homefiesta.tunglok.com/ as we still offer store pickup over there.

    Thank you!
    Tung Lok
  • Notice

    Receiving and Processing of orders

    Please allow 3 working day (after payment completed) for us to process your orders and arrange delivery. Your understanding will be greatly appreciated
    Tung Lok
  • Notice

    Enquiries on products

    If you have any enquiries on our products or shipping,you may choose to send in Qpost or email to homefiesta@tunglok.com and we will answer accordingly.
    Tung Lok
  • Answered
    Question
    yok******* 2019-01-24
    Question
    Sorry.. I meant 12-15 Feb
    Answer
    Dear valued customer,

    yes there will be. However, the slots might have yet to open up. You may place in order in the beginning of Feb.

    Thank you!
    Tung Lok 2019-01-24
  • Answered
    Question
    hel******* 2019-01-23
    Answer
    Dear valued customer,

    We set the purchase limit based on the stock level we have in warehouse. You may consider purchasing other products from our shop to make up to $80 for the free delivery.

    Thank you!
    Tung Lok 2019-01-24
  • Answered
    Question
    ama******* 2019-01-14
    Answer
    Private Enquiry
    Tung Lok 2019-01-14
  • Answered
    Question
    abc******* 2019-01-11
    Answer
    Dear valued customer,

    Most of our products have minimum shelf life of 3 months as long as they are properly stored in freezer.
    Thank you!
    Tung Lok 2019-01-12
  • Answered
    Question
    sul******* 2019-01-11
    Question
    Cart number for yesterday's order is 124438218
    Answer
    Dear valued customer,

    Once your purchase doesn't exceed $80, the delivery fee will be charged and we are unable to waive off.

    Sorry for the inconvenience caused.
    Tung Lok 2019-01-11
    Question
    No what I mean was will I be charged additional delivery fee if I place an order of siew mai now for delivery together with cart 124438218?
    Question
    I've already paid delivery fee for yesterday's order.
    How can I add in my order for siew mai to be delivered together with yesterday's order and not incur additional delivery fee?
    Answer
    Dear valued customer,

    You won't be able to add in siew mai into your Cart no. 124438218 without getting charged on the delivery fee.
    The only way is that you have to cancel all your orders on your end and place in a new order with the siew mai.

    Kindly let us if we can proceed on to process your order under cart number 124438218.

    Thank you.
    Question
    If I cancel and reorder, I may not be able to get back the same delivery slot. I give up.
    Please process my order under cart number 124438218.
    Thanks for your prompt response.
    Answer
    Dear valued customer,

    In that case, we will proceed with it and arrange your delivery to be on 18 Jan between 2pm to 4pm.

    Sorry for the inconvenience caused and thank you for your kind understanding.
  • Answered
    Question
    tan******* 2019-01-11
    Answer
    Dear valued customer,

    The stock has been replenished with limited quantity and every customer is only allowed to purchase 1 packet per ID.

    Sorry for the inconvenience caused.
    Tung Lok 2019-01-11
  • Answered
    Question
    che******* 2019-01-11
    Answer

    2019-01-11 11:52:02

    Dear valued customer,

    The stock has been replenished with limited quantity and every customer is only allowed to purchase 1 packet per ID.

    Sorry for the inconvenience caused.
    Tung Lok 2019-01-11
  • Answered
    Question
    ala******* 2019-01-11
    Answer

    2019-01-11 11:52:02

    Dear valued customer,

    The stock has been replenished with limited quantity and every customer is only allowed to purchase 1 packet per ID for the current promotion period.

    Sorry for the inconvenience caused.
    Tung Lok 2019-01-11
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Address
TAMPINES PLAZA 5 TAMPINES CENTRAL 1 #04-04

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