Q&A board

Q & A Lists
Item Question & Answer
[EZEN][Free shipping over 2Buy] 2019 Women Casual Shorts Clearance Sale / Perfact Banding Pants / Plus Size / S~2XL / 5Type 7Color
[EZEN][Free shipping over 2Buy] 2019 Women Casual Shorts Clearance Sale / Perfact Banding Pants / Plus Size / S~2XL / 5Type 7Color
Item Q&A
  • Question : Inquiry for the item from mag****Jan 23, 2019

    Hi seller. When will the Lin181 for beige colour have stocks for 2XL?
    Thank u

    Answer : [Re] Inquiry for the item from mag****

    Dear customer
    The LIN181 product is planned to be produced again in March.
    Thank you.

[EZEN][Free shipping over 2Buy] 2Type 6Color Women Casual Linen+Cotton Shorts / Perfact Banding Pants / Plus Size(S~2XL) / Elastic
[EZEN][Free shipping over 2Buy] 2Type 6Color Women Casual Linen+Cotton Shorts / Perfact Banding Pants / Plus Size(S~2XL) / Elastic
Item Q&A
  • Question : Inquiry for the item from sim****Jan 23, 2019

    The two model xxl and xl the same size?

    Answer : [Re] Inquiry for the item from sim****

    Dear customer
    The size XXL of LIN181 and XL of RB1604 are about the same.
    Thank you.

  • Question : Inquiry for the item from mag****Jan 20, 2019

    Hi seller
    Are the dimension accurate?
    Thank you

    Answer : [Re] Inquiry for the item from mag****

    Dear customer
    It varies from person to person, but it's almost accurate.
    Thank you.

  • Question : Inquiry for the item from sie****Jan 13, 2019

  • Question : Inquiry for the item from i_l****Jan 04, 2019

    Hi seller,
    Can I know will u restock for other colors like black , etc... ?
    Thank you

    Answer : [Re] Inquiry for the item from i_l****

    Dear customer
    The LIN181 product is planned to be produced again in March.
    Thank you.

    Question : [Re] Inquiry for the item from i_l****

    Ok, noted! Thanks for replying! :)

    Answer : [Re] Inquiry for the item from i_l****

    Dear customer
    You are welcome.

    Question : [Re] Inquiry for the item from i_l****

    Hi seller,
    Forgot to ask what’s the difference between Lin181 and RB 1604 shorts? It looks the same to me...thank you

    Answer : [Re] Inquiry for the item from i_l****

    Dear customer
    Lin181 is linen and RB1604 is cotton.
    Thank you.

  • Question : Inquiry for the item from 239****Jan 06, 2019

+View all Notice, FAQ, Q&A >>
Ezen style/Belted cuff short/casual pants/office/plus size/half/Women Casual
Ezen style/Belted cuff short/casual pants/office/plus size/half/Women Casual
Item Q&A
  • Question : Inquiry for the item from 235****Jan 20, 2019

    STOCK FOR OZ1507 WHITE AND BEIGE COLOUR

    Hi,

    When will there be stock for OZ 1507 in White and Beige colour Size L?

    Thanls

    Answer : [Re] Inquiry for the item from 235****

    Dear customer
    I'm sorry, but we don't have any plan to re-stock this product.
    So sorry..

  • Question : Inquiry for the item from ted****May 08, 2018

    Will there be restock for GB1503 L size?

    Answer : [Re] Inquiry for the item from ted****

    Dear Customer.
    This product is no longer produced.
    so sorry...

  • Question : [About Item] Related InquiriesMar 02, 2017

    Hi, when will you restock navy and black ,both L size and XL sizes for both colours please? Thanks.

    Answer : [Re] [About Item] Related Inquiries

    What kind of product do you want?

    Question : [Re] [About Item] Related Inquiries

    Ezen 1008

    Answer : [Re] [About Item] Related Inquiries

    I'm sorry.
    The 1008 is out of stock, and we have no plans to re-stock it.

    Question : [Re] [About Item] Related Inquiries

    Ok sure thank u

    Answer : [Re] [About Item] Related Inquiries

    Thank you!!

  • Question : [Others] Related InquiriesJan 25, 2017

    Is the size listed in cm? Why is the medium waist 38 cm only?

    Answer : [Re] [Others] Related Inquiries

    Size is around 76cm.
    Thank you.

♥EZEN♥ 4Type S-XL Casual Denim Shorts + Wide Pants / Jeans / Long Pants / Plus Size / Elastic / Washing / Flat Price
♥EZEN♥ 4Type S-XL Casual Denim Shorts + Wide Pants / Jeans / Long Pants / Plus Size / Elastic / Washing / Flat Price
Item Q&A
  • Question : Inquiry for the item from Jen****Jan 09, 2019

    Hi this the $8.90 promotion coming back soon ?

    Answer : [Re] Inquiry for the item from Jen****

    Dear customer
    Sorry, the promotion is closed.
    Thank you.

  • Question : Inquiry related return and exchange from sen****Dec 01, 2018

    Hi, I just received the package now but the colour I ordered is Blue. But seems you sent to me is light blue. How can I do the exchange for this thanks

    Answer : [Re] Inquiry related return and exchange from sen****

    Dear Customer
    I'm sorry, but the product we sent you is Blue.
    The attached picture is Light Blue.
    Thank you

    Question : [Re] Inquiry related return and exchange from sen****

    I understand. Thank you

    Answer : [Re] Inquiry related return and exchange from sen****

    Dear Customer
    you are welcome

  • Question : Inquiry for the item from Mil****Nov 30, 2018

  • Question : Inquiry related delivery from wen****Nov 19, 2018

    Cart No : 123139210
    Hi seller, can u help to arrange for delivery asap? Thanks in advance!

    Answer : [Re] Inquiry related delivery from wen****

    Dear Customer
    We shipped your product today.
    Thank you.

  • Question : Inquiry for the item from Lin****Nov 18, 2018

    Hi! I’m interested in the A73 model. What size would you recommend for waist 28” and hip 36”?

    Answer : [Re] Inquiry for the item from Lin****

    Dear customer
    I would like to recommend a size M.
    Thank you

+View all Notice, FAQ, Q&A >>
★Crazy Super sale★New Arrival/Women Casual/Jeans/Band Shorts Pants/Denim/Plus Size/S~XXL/Elast
★Crazy Super sale★New Arrival/Women Casual/Jeans/Band Shorts Pants/Denim/Plus Size/S~XXL/Elast
Item Q&A
  • Question : Inquiry for the item from eli****Jan 04, 2019

    Hi, may i check for hotsum a71, the measurement, should i follow the one on the main page or the detail view page? Im confused by the sizing. N the measurement is before stretch right?

    Answer : [Re] Inquiry for the item from eli****

    Dear customer
    The detail view page must be checked, and the measurement is before stretch.
    Thank you.

  • Question : Inquiry for the item from itc****Dec 12, 2018

    Will there be a restock for hotsum A71? Thanks!

    Answer : [Re] Inquiry for the item from itc****

    Dear customer
    We don't produce that product anymore.
    So sorry..

  • Question : Inquiry for the item from xia****Dec 10, 2018

    Hi I wear size L for your linen short pants and a UK8 (usual M size). What size would u recommend? Thanks

    Answer : [Re] Inquiry for the item from xia****

    Dear customer
    I would like to recommend an L size to you.
    Thank you.

  • Question : Inquiry for the item from siy****Jul 14, 2018

    Hi, when is the stock for "hot sum A71" - size L coming?

    Answer : [Re] Inquiry for the item from siy****

    Dear customer
    There is no reproduction plan for the product.
    So sorry..

  • Question : Inquiry for the item from ang****Jun 30, 2018

    Both pictures look the same. What is the difference in their design?

    Answer : [Re] Inquiry for the item from ang****

    Dear customer
    The two pictures are similar in design and have different materials.
    Thank you

+View all Notice, FAQ, Q&A >>
2018 WOMEN ★DESIGN ★ PLUS SIZE♥Trend ♥Casual/Cotton Belted cuff/Shorts Pants
2018 WOMEN ★DESIGN ★ PLUS SIZE♥Trend ♥Casual/Cotton Belted cuff/Shorts Pants
Item Q&A
  • Question : Inquiry for the item from cha****Dec 15, 2018

    Hi Ezen.

    Is the material of Culot 1002 stretchable or not?

    Thk you.

    Answer : [Re] Inquiry for the item from cha****

    Dear customer.
    There is little stretchable.
    Thank you.

  • Question : DG1008 - Navy colour (size: XXL)Oct 17, 2018

    Hi Seller,

    Please advise when will item DG1008 - Navy colour (size XXL) be re-stocked.

    Answer : [Re] DG1008 - Navy colour (size: XXL)

    Dear Customer
    Sorry, There are no plans to re-produce this product.
    Thank you

    Question : [Re] DG1008 - Navy colour (size: XXL)

    OK, noted.

    Answer : [Re] DG1008 - Navy colour (size: XXL)

    Dear Customer.
    Thank you.

  • Question : Size ChartJun 13, 2018

*EZEN* Women Casual / Linen Shorts / Plus Size / S~XXL / Shorts Pants / Elastic
*EZEN* Women Casual / Linen Shorts / Plus Size / S~XXL / Shorts Pants / Elastic
Item Q&A
*Hot Sale* Women Casual/Jeans/Banding/Shorts Pants/Denim/Plus Size/S~XXL/Elastic/Washing
*Hot Sale* Women Casual/Jeans/Banding/Shorts Pants/Denim/Plus Size/S~XXL/Elastic/Washing
Item Q&A
  • Question : Inquiry related delivery from chn****Dec 05, 2018

    Hi, if ordered now, may I know when can received? As I’m going overseas this Saturday. Thank u.

    Answer : [Re] Inquiry related delivery from chn****

    Dear Customer
    Your product will leave today and arrive in four to five days...
    Thank you.

  • Question : ShortsJan 02, 2017

    Hi Seller

    Do you have suitable size for waist 85cm, hip 95 cm , thigh 55 cm ?

    Answer : [Re] Shorts

    I'm sorry.
    We have not the suitable size.

★ Women Casual/Belted cuff Jeans/Shorts Pants/Denim/Plus Size/S~XXL/Elastic ★
★ Women Casual/Belted cuff Jeans/Shorts Pants/Denim/Plus Size/S~XXL/Elastic ★
Item Q&A
  • Question : Inquiry related delivery from chn****Dec 05, 2018

    Hi, if ordered now, may I know when can received? As I’m going overseas this Saturday. Thank u.

    Answer : [Re] Inquiry related delivery from chn****

    Dear Customer
    If your product leaves today, you will be able to receive it in three to four days...
    Thank you.

  • Question : Inquiry for the item from jud****Nov 08, 2018

    If waist is 109cm and hip also 109cm, can I fit into FD 1511 size XXL?

    Answer : [Re] Inquiry for the item from jud****

    Dear Custoemr
    I'm sorry, but the FD 1511 size XXL seems small.
    Thank you.

  • Question : Inquiry for the item from jac****Oct 24, 2018

    Hi waist 74cm and Hip 86cm. Which size to choose?

    Thanks and Regards

    Answer : [Re] Inquiry for the item from jac****

    Dear customer
    I think it would be okay to wear M size.
    Thank you.

  • Question : NG1514Sep 25, 2018

    Hi Seller,

    Please advise when will item NG1514 (size XXL) be re-stocked.

    Answer : [Re] NG1514

    Dear Customer
    I'm sorry. We still have our inventory, but we couldn't confirm it. You can order now.
    Thank you.

    Question : [Re] NG1514

    Ok, noted.

    Answer : [Re] NG1514

    Dear Customer
    Thank you :)

Ezen style/Banding/cullottes//casual pants/plus size/Women pants/slacks
Ezen style/Banding/cullottes//casual pants/plus size/Women pants/slacks
Item Q&A
  • Question : enquiryNov 10, 2018

    My waist is 95cm. What size should I take for product 178.

    Answer : [Re] enquiry

    Dear Customer
    I'm sorry. This product only has S size.
    Thank you.

  • Question : Inquiry for the item from lyn****Apr 26, 2018

    Dear seller,
    I wear UK10 clothes & 28 inch jeans.
    What size should I choose for product 178?
    Thank you.

    Answer : [Re] Inquiry for the item from lyn****

    Dear customer,
    I think you'll be fine in size M.
    Thank you :)

New Arrival/Women Casual/Jeans/Shorts Pants/Denim/Plus Size/S~XL/Elastic/Washing
New Arrival/Women Casual/Jeans/Shorts Pants/Denim/Plus Size/S~XL/Elastic/Washing
Item Q&A
  • Question : Shipping timeOct 14, 2018

    Please advise how many business days to arrive in Australia.

    Answer : [Re] Shipping time

    Dear Customer
    I think it will take four to five days if the goods are shipped today.
    Thank you

  • Question : Inquiry for the item from all****Mar 18, 2018

    Hi if stretch out the elastic band at waist part, how many cm does it add?

    Answer : [Re] Inquiry for the item from all****

    Dear Customer.
    It add by about 3 to 4 cm.
    Thank you:)

New Arrival/Women Casual/Jeans/Shorts Pants/Denim/Plus Size/S~XXL/Elastic/Washing/Belted Cuff/Ezen
New Arrival/Women Casual/Jeans/Shorts Pants/Denim/Plus Size/S~XXL/Elastic/Washing/Belted Cuff/Ezen
Item Q&A
  • Question : SizeJul 04, 2018

    hi, if i wear 27 jeans, should i choose M or L size? By the way, #1512 is referring to which modal? Is there any elastic band on the waist?

    Answer : [Re] Size

    Dear customer
    I recommend size L. Also, there is no elastic band around the waist.
    Thank you.

  • Question : sizingMar 10, 2018

    If I usually wear a size 26 for jeans, what size should I order?

    Your size chart in cm does not seem right. For example, for size M, you stated waist as 36cm and if I convert to inches, it is 14 inches.

    Thank you.

    Answer : [Re] sizing

    Dear Customer.

    If you wear size 26 jeans, I recommend size S.

    Thank You :)

Ezen style/Belted cuff short/casual pants/office/plus size
Ezen style/Belted cuff short/casual pants/office/plus size
Item Q&A
  • Question : Inquiry for the item from fiz****May 02, 2018

    Hi for item no.5 what size should I choose for hipster 100cm??

    Answer : [Re] Inquiry for the item from fiz****

    Dear Customer.
    I recommend size L, but it may be a little smaller for you.
    Thank you

    Question : [Re] Inquiry for the item from fiz****

    Thank you so much 😊 for the fast reply. I don’t like to wear to tight.

    Answer : [Re] Inquiry for the item from fiz****

    May I know What is the size after stretch???

    Question : [Re] Inquiry for the item from fiz****

    Dear Customer.
    If you stretch in on the waist, will increase it by about 3 to 4cm.
    Thank you

    Answer : [Re] Inquiry for the item from fiz****

    Sorry I miss on the no. Ha ha pls see attached photos

    Question : [Re] Inquiry for the item from fiz****

    Pls tel me if u have size 2xl

    Answer : [Re] Inquiry for the item from fiz****

    And what about no.13 and 14 ??? Pls advise

    Question : [Re] Inquiry for the item from fiz****

    I wanna buy no.5&6 but no size 😒

    Answer : [Re] Inquiry for the item from fiz****

    Dear customer
    We only have small size in items no.5 and 6..sorry..ㅠ
    And there are also XL sizes in products 13 and 14, but they will be a little tighter.

    Question : [Re] Inquiry for the item from fiz****

    What if I choose 2XL ??? For 13 and 14?? Will it fit?

    Answer : [Re] Inquiry for the item from fiz****

    Pls reply fast I have to order now thx

    Question : [Re] Inquiry for the item from fiz****

    Hi u there ???

    Answer : [Re] Inquiry for the item from fiz****

    Dear customer.
    We don't have XXL size for no. 13 and 14.

    Question : [Re] Inquiry for the item from fiz****

    Is ok I Hayat place order pls pls make sure don’t send wrong items or size pls.. appreciate thank you 😊

    Answer : [Re] Inquiry for the item from fiz****

    Dear Customer.
    Thank you very much :)

  • Question : Inquiry for the item from fiz****May 02, 2018

    Hi no. 4 what size should I choose for 100cm hipster???

    Answer : [Re] Inquiry for the item from fiz****

    Dear Customer
    I think you can buy the XL size.
    Thank you:)

    Question : [Re] Inquiry for the item from fiz****

    But will it be too tight ??? Or I take XXL??

    Answer : [Re] Inquiry for the item from fiz****

    May I know What is the size after stretch???

    Question : [Re] Inquiry for the item from fiz****

    Dear Customer
    It stretches about 3 to 4 cm.
    And if you want to dress comfortably, it's a good idea to buy a XXL.
    Thank you.

    Answer : [Re] Inquiry for the item from fiz****

    What about item no.5 u don’t have XXL

    Question : [Re] Inquiry for the item from fiz****

    Dear Customer
    We have product no.5 from size S to size L.
    so sorry..ㅠㅠ

    Answer : [Re] Inquiry for the item from fiz****

    Ok thx

    Question : [Re] Inquiry for the item from fiz****

    Your welcome.

  • Question : Is it too short?Apr 24, 2018

  • Question : Hot sum A73Mar 10, 2018

    Dear Seller,

    When will restock Hot Sum A73 Blue Size M?

    Answer : [Re] Hot sum A73

    Dear Customer.

    The product is expected to be replenished in May.

    Thank You :)

  • Question : Elastic shortJan 21, 2018

    Hi
    For your elastic short for the XL size which states 88cm. It means this size can stretch up to 88cm or this is the not yet stretch size.

    Answer : [Re] Elastic short

    Hello. Size 88cm is the not yet stretch size. Thank you:)

+View all Notice, FAQ, Q&A >>
* NO OPTION*Ezen style/Banding/cullottes//casual pants/plus size/Women pants/slacks
* NO OPTION*Ezen style/Banding/cullottes//casual pants/plus size/Women pants/slacks
Item Q&A
  • Question : Inquiry for the item from all****Nov 21, 2017

    Hi, measurements are before stretching the rubber at the back right? If stretch how many additional cm will there be approximately?

    Answer : [Re] Inquiry for the item from all****

    Right!!!
    measurements are before stretching the rubber at the back right.
    If increase the waist,
    the total circumference increases by 5-6 cm.