rate: 100Good product overall. Customer service - another story altogether.
I waited to test the product first before writing the review.
Product wise its very good, the suction is quite powerful and it is in fact cordless, so you can easily clean your car without plugging it into the cigarette socket for power. For $50 price, this is a steal as it looks sleek and does the job very well.. overall I give a score of 9.5/10. Trust me I've bought car vacuum cleaners before, but for the price this CoClean one is very good. Name wise, this is definitely no XIAOMI CLEANFY, no matter what the seller say ecological chain product same factory supplier bla bla bla - this is likely an A grade replica which does the job well.
Now comes the service of the seller - simply put they need to look into this. I ordered mine on 01 Jan 2019. After 3-4 days the status kept showing 'shipping requested'. I was patient and was like ok give them some time. Around 8-9 Jan, status still the same upon which I decided to enquire via the Qoo10 messaging system. Seller asks me to msg via whatsapp to a number, no problem. I do and they say it is out of stock. I'm like 'then why doesnt your page say so when accepting the order'? Fine no problem let a few days go - I waited till 15 Jan before finding a local number where I called and enquired about the delivery. Only then they say it will be shipped out today and you will receive it tomorrow. So guys, please do be a more professional when handling customers as we pay, rather than thinking that you are doing us a favour.
Jan 21, 2019